Privacy Policy

Last updated: November 2025

This Privacy Policy describes how Laurentez GmbH (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit or make a purchase from www.laurentez-living.ch (the “Site”).

1. Controller

Laurentez GmbH
Im Hasensprung 19a
8478 Thalheim an der Thur
Switzerland
Email: info@laurentez.ch

We are responsible (“controller”) for processing your personal data in accordance with the Swiss Federal Act on Data Protection (revDSG) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Personal Data We Collect

a) Information You Provide

When you place an order, create an account, or contact us, we collect:

- Name and surname

- Billing and shipping address

- Payment details (handled securely by our payment processors; we do not store your full credit card information)

- Email address and phone number

- Communication history (e.g., customer service inquiries)

We refer to this as “Order Information.”

b) Information Automatically Collected

When you visit the Site, we automatically collect certain information about your device and browsing behavior, including:

- IP address, browser type, and version

- Time zone, operating system, and device information

- Details about how you interact with the Site (pages viewed, referring URLs, time spent, etc.)

This information is collected through cookies, log files, and similar technologies and is referred to as “Device Information.”

3. How We Use Your Personal Data

We process your data to:

- Fulfill and manage your orders, including shipping and payment

- Communicate with you and provide customer support

- Detect, prevent, and address fraud or misuse

- Improve, personalize, and optimize our website and offerings

- Send marketing communications where you have given consent

4. Legal Bases for Processing

We process your data only when one of the following legal bases applies:

- Performance of a contract: To fulfill your order or pre-contractual requests

- Legal obligations: To comply with Swiss or EU accounting and tax laws

- Legitimate interests: To maintain, analyze, and market our business efficiently and securely

- Consent: When you subscribe to newsletters or accept non-essential cookies

You may withdraw your consent at any time with effect for the future.

5. Sharing of Personal Data

We only share personal data with third parties when necessary for the purposes described above, including:

- Shopify Inc. – powers our online store. Details: Shopify Privacy Policy

- Payment processors: such as Shopify Payments, Klarna, TWINT, Airwallex, or PayPal, for secure payment processing

- Google Analytics (Google LLC) – for website analysis. Learn more: Google Privacy Policy
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

These providers may be located in countries outside Switzerland or the EU. Where this is the case, we ensure that an adequate level of data protection is guaranteed through:

- Adequacy decisions (e.g., Canada) or

- Standard Contractual Clauses (SCCs) approved by the European Commission / Swiss FDPIC.

We never sell your personal data to third parties.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tools to provide a secure and user-friendly experience. Cookies help us:

- Enable website functionality

- Understand visitor behavior and preferences

- Measure marketing performance

You can manage or disable cookies via your browser settings. Where legally required, we ask for your consent before placing non-essential cookies.
Learn more about cookies at www.allaboutcookies.org.

7. Marketing and Targeted Advertising

We may use your data to show you personalized ads on platforms such as Facebook, Instagram, or Google.
You can opt out of targeted advertising using the following links:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out at the Digital Advertising Alliance’s portal.

8. Data Retention

We store your personal data only as long as necessary for the purposes described or as required by law.
In particular:

- Order data and invoices: retained for 10 years (Swiss accounting obligations)

- Marketing data: retained until you withdraw your consent

- Technical logs and analytics: usually deleted within 14 months

9. Data Security

We use technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
All payments are encrypted and processed through secure, PCI-DSS-compliant payment providers.

10. Your Rights

As a data subject under the revDSG or GDPR, you have the right to:

- Request access to your personal data

- Request correction or deletion of inaccurate data

- Request restriction of processing

- Object to processing based on legitimate interests

- Request data portability (transfer to another provider)

- Withdraw consent at any time

- Lodge a complaint with a supervisory authority, such as the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local EU data authority

To exercise your rights, please contact us at info@laurentez.ch .

11. International Data Transfers

Where personal data is transferred to recipients outside Switzerland or the EU/EEA, we ensure that either:

- The country provides an adequate level of protection (as recognized by the EU Commission or the Swiss FDPIC), or

- We implement appropriate safeguards, such as the EU Standard Contractual Clauses (SCCs).

12. Minors

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If we learn that data has been collected from a minor, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or technical changes. The current version published on this Site shall apply.
The date of the last update is indicated at the top of this page.

14. Contact

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact: